PRIVACY NOTICE FOR CANDIDATES
Applicability: This Notice applies to all job applicants and candidates seeking employment with TaskUs, its subsidiaries, and affiliates (“TaskUs”, “We”) globally.
1. PURPOSE
This Candidate Privacy Notice (“Notice”) explains how TaskUs collects, uses, and protects your personal, sensitive and biometric information (“any information relating to an identified or identifiable natural person, such as names, contact details, identification numbers, and/or any factors relating to a person’s identity including information which may be protected under the privacy or data protection laws of the country in which you are applying”) during the recruitment and application process. We use this information across our internal and third party platforms to assess your candidacy, conduct legal pre-employment checks, facilitate onboarding, and fulfill our regulatory obligations. This Notice also outlines your data privacy rights and how your information is managed according to local laws.
2. RECRUITMENT PHASES AND DATA COLLECTION
We process your personal information in stages. By engaging in our recruitment process, you acknowledge the following data flows:

Recruitment Stages

Personal Data Collected

Application & Pre-Screening

Name, contact details, preferred language, resume/CV, work history, and educational background, geolocation, work authorization status, date of birth, age, birth location, birth country, and/or nationality, government issued identification number, and screening responses to basic eligibility questions (e.g., age, BPO experience, BPO Account Experience, Shift Availability, Work Onsite), audio/voice recordings via the AI chatbot.

“AI Assessments” and “Automated Proctoring”

Email address, name, phone number, CV data, designation, login credentials to log in to our third-party platform, test scores, transcripts, vocal data, IP Address, and random screenshots captured by an automated proctor to ensure integrity.

Identity Verification

Government-issued ID (Passport, Driver’s License), geolocation, a live "selfie" photo scan to verify identity against your application.

Interviews

Interview notes, AI audio and video interview recordings for evaluation purposes, transcripts, IP address.

Background Check & Onboarding

Government issued IDs; information to enable completion of criminal records, right to work checks and financial checks; educational background and educational records; employment history; Social media information; behavioral information; attitude information; abilities; and/or preferences; medical information including disability status; military or veteran status; requests for family care leave; ongoing education and training courses; requests for disability leave; financial information including banking information, payslips, tax information and insurance information; survey form, ancestry and current family information; photographs.
[Biometric data processed during identity verification is used solely for authentication and is deleted after the recruitment process concludes.]
3. DATA INTEGRITY AND PURPOSE LIMITATION
TaskUs uses your personal information only for recruitment purposes. We take reasonable steps to ensure your personal information is accurate and complete. If your personal information changes during the application process, you must notify your recruiter.
4. DATA SHARING AND SECURITY
Your data is accessible only to authorized HR and management personnel. We may share data with third-party vendors (e.g., Talkpush) who assist in recruitment. All data is protected via encryption and strict access controls. Data may be transferred internationally to TaskUs affiliates or servers located outside your home country, subject to appropriate legal safeguards.
5. DATA RETENTION AND RIGHTS
If your application is unsuccessful, we retain your data for the period required by local law to consider you for future roles. If your application is successful, your data becomes part of your employee HR record and will be retained as per our internal global personal data retention policy and retention schedule.
If you have any questions about the personal information that we hold about you, please reach out to us directly at privacy@taskus.com to exercise your data privacy rights. The rights may vary depending on your jurisdiction and you may be required to pay a fee for the administrative cost of providing you with a copy of your data if permissible by the law. California residents may have specific rights under the CCPA/CPRA.
6. CANDIDATE CONSENT AND ACKNOWLEDGMENT :
I have read and agree to the Candidate Privacy Notice, and I expressly consent to the processing of my personal, biometric, and background data, including international transfers and automated assessment proctoring, as described therein.